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    TPA Operations will be closed Friday, July 3rd in observance of the Independence Holiday. We will resume our regular business hours on Monday, July 6th.

    1. Topics
    2. ListServ Announcements
    3. Part D Sponsor ListServs
    4. Important message regarding the New HPMS User ID Request
    ListServ Announcements~Part D Sponsor ListServs
    • ListServ Announcements
    • Drug Manufacturer ListServs
    • Part D Sponsor ListServs

    Important message regarding the New HPMS User ID Request


    Pharmaceutical Drug Manufacturer and Part D Sponsors should periodically review their HPMS contact information for accuracy and update it as needed. HPMS contact information is an important resource for CMS and the TPA and is used to disseminate important Coverage Gap Discount Program (CGDP) related information.

    For those of you needing HPMS access, the Centers for Medicare & Medicaid Services (CMS) have updated the process for all manufacturers and sponsors to request a user ID for HPMS Access.

    Manufacturers click on the following link: Instructions for Requesting Drug Manufacturer Access in HPMS.

    Sponsors click on the following link: Instructions for Requesting EUA User Access via EFI. 

    Please note: You should no longer email in a hard copy application and if you have any questions concerning this process please contact Kristy Holtje via email (Kristy.Holtje@cms.hhs.gov) with screenshots, if applicable.

    For other questions regarding this message, please contact the TPA by phone at 1-877-534-2772, option 1 or by email at tpaoperations@tpadministrator.com.



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    Last Updated: 12/17/2018

    Contact Third Party Administrator

    Call: 1-877-534-2772, Option 1

    Fax: 1-803-763-2010

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